Returns & Exchanges

Akris offers complimentary returns on all orders within 14 days of delivery, provided the items are in their original condition with all tags attached. We strive to make the return process as seamless as the luxury experience our collections provide.

Return Process

• 1.
  Initiate Your Return

  Log in to your Akris account or visit our online return portal to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and security seals remain intact, and include the original packing slip inside.

• 3.
  Attach the Label

  Affix the pre-paid shipping label provided in your original shipment or downloaded from our portal to the outside of the box, covering any previous shipping marks.

• 4.
  Ship and Track

  Drop off your package at the designated courier location and retain your receipt; your refund will be processed to the original payment method within 7-10 business days of receipt.